Newdwore

uI/uX, app

Newdwore is a modern and safe approach to communications between hotel visitors and its customer support. Tablet on one end and helpdesk software on the other. Integrated with a property management system to provide a seamless experience.

Tablet

Showcasing main pieces of the interface hotel visitors are interacting with.

Check-In

A simple and customizable flow to check-in a person via self check-in or a video call remotely.

Audio/Video Call

User friendly call interface to provide a familiar experience.

Helpdesk Software

Extension app natively available within the helpdesk interface.

Helpdesk Extension App

Simple and intuitive app for customer support agents to make and receive different types of calls within the helpdesk interface.

Visitor Call Flow

User experience flow for visitors accessing customer support on tablets in rooms or in a lobby.

Support Agent Call Flow

User experience flow for customer support agents within a calling app on their helpdesk software.

Customer Support Flow

Different paths and levels of a hotel visitor engaging with a hotel’s communication tools.

Live — newdwore.com

polycam

linkedin

Newdwore

uI/uX, app

Newdwore is a modern and safe approach to communications between hotel visitors and its customer support. Tablet on one end and helpdesk software on the other. Integrated with a property management system to provide a seamless experience.

Tablet

Showcasing main pieces of the interface hotel visitors are interacting with.

Check-In

A simple and customizable flow to check-in a person via self check-in or a video call remotely.

Audio/Video Call

User friendly call interface to provide a familiar experience.

Helpdesk Software

Extension app natively available within the helpdesk interface.

Helpdesk Extension App

Simple and intuitive app for customer support agents to make and receive different types of calls within the helpdesk interface.

Visitor Call Flow

User experience flow for visitors accessing customer support on tablets in rooms or in a lobby.

Support Agent Call Flow

User experience flow for customer support agents within a calling app on their helpdesk software.

Customer Support Flow

Different paths and levels of a hotel visitor engaging with a hotel’s communication tools.

Live — newdwore.com

polycam

linkedin

Newdwore

uI/uX, app

Newdwore is a modern and safe approach to communications between hotel visitors and its customer support. Tablet on one end and helpdesk software on the other. Integrated with a property management system to provide a seamless experience.

Tablet

Showcasing main pieces of the interface hotel visitors are interacting with.

Check-In

A simple and customizable flow to check-in a person via self check-in or a video call remotely.

Audio/Video Call

User friendly call interface to provide a familiar experience.

Helpdesk Software

Extension app natively available within the helpdesk interface.

Helpdesk Extension App

Simple and intuitive app for customer support agents to make and receive different types of calls within the helpdesk interface.

Visitor Call Flow

User experience flow for visitors accessing customer support on tablets in rooms or in a lobby.

Support Agent Call Flow

User experience flow for customer support agents within a calling app on their helpdesk software.

Customer Support Flow

Different paths and levels of a hotel visitor engaging with a hotel’s communication tools.

Live — newdwore.com

polycam

linkedin